Refund Policy

If you are not completely satisfied with your purchase, we’re here to help. Once you’ve received your package you have 2 days to notify us of any order discrepancies. Please use the contact us form located here.

Missing or Incorrect Item

For an incorrect or missing item(s), Untouchable Salon will issue a credit or send a replacement based on their sole discretion.

Refunds

In cases where a refund will be issued, a credit will be placed on the Credit Card you used to make your purchase.

Lost Packages

Packages may be lost or misplaced during shipping. Untouchable Salon does not guarantee delivery of these packages.

Damaged Packages

Untouchable Salon does not guarantee the condition of items once they have been passed to the shipping provider.